Privacy policy and Avril personal data charter

At Avril, we attach the utmost importance to protecting your personal data. Your data is treated with the utmost care and used only to provide you with the best possible shopping experience.

We never share your data with third parties for commercial purposes. The information we request from you is strictly limited to what is necessary to prepare, ship and track your orders.

Our commitment is simple: transparency, security and respect for your privacy, in accordance with the General Data Protection Regulation (GDPR).

1. Data collected

We collect only the information necessary to manage your orders and improve your customer experience, including:

• Last name, first name and contact details (postal address, email, telephone)
• Payment information (via our secure payment provider, no data is saved by Avril)
• Order history and purchasing preferences
• Product and shopping experience reviews
• Browsing data (cookies and anonymous statistics)

2. Purpose of data use

Your data will be used exclusively to:

• Process and ship your orders
• Manage follow-up and after-sales service
• Inform you about the status of your orders
• Send you, with your consent, our newsletters.
• We never sell your data to third parties.
  
  

3. Data sharing

The only data likely to be shared is with our essential technical partners (carriers, payment service providers, web hosts) and solely within the framework of fulfilling your order. These partners are subject to strict confidentiality and security obligations.

4. Data retention

Your data is kept only as long as is necessary to manage the commercial relationship and in accordance with legal obligations. Beyond this period, your data will be deleted or made anonymous.

5. Your rights

In accordance with the RGPD, you have the following rights:

• Right to access and rectify your data
• Right of opposition and deletion
• Right to limitation and portability of your data
• Right to withdraw your consent at any time
• To exercise your rights, you can contact us via the contact form.
  
  

6. Data security

We implement all necessary technical and organizational measures to protect your personal data against unauthorized access, loss or disclosure.

7. Cookies

Our site uses cookies to improve navigation and analyze traffic. You can manage your preferences directly from your browser.

8. Contact

If you have any questions about the protection of your personal data, you can write to us using the contact form or by post to : 25 avenue Jean Perrin, 59910 Bondues